Effective Date: Jan 1, 2025

Welcome to Scentihome, LLC (“we,” “our,” or “Scentihome”). By accessing our website at www.scentihome.com (the “Website”) and purchasing any of our products (“Products”), you agree to the following Terms and Conditions (“Terms” or “Agreement”).

These Terms are legally binding and govern your use of our Website, purchases, and related services. By agreeing to these Terms, you also accept our Privacy Policy, Online Return Policy, Store Returns Policy, and Shipping Policy, all of which are incorporated herein.

This Agreement includes an Arbitration Agreement and Class Action Waiver, meaning that any disputes must be resolved through arbitration rather than a court proceeding. By agreeing to these Terms, you waive your right to file a lawsuit or participate in a class action, except where legally prohibited.

By using our Website, you confirm that you are at least the legal age of majority in your jurisdiction and will provide accurate information when creating an account or making a purchase. You agree to use the Website only for personal, non-commercial purposes and comply with all applicable laws.
We reserve the right to terminate access to the Website at our sole discretion. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and must report any unauthorized use immediately.

All purchases on our Website are subject to acceptance. We may refuse or cancel any order at our discretion, including orders placed by dealers or wholesalers.
Prices and availability may change without notice. Scentihome reserves the right to correct errors, inaccuracies, or omissions at any time.
For returns and exchanges, please review our Online Return Policy and Store Returns Policy, which are incorporated into this Agreement.

All content on the Website—including text, images, graphics, designs, videos, and trademarks (“Content”)—is owned by or licensed to Scentihome. You may not copy, distribute, or modify Website Content without written permission, use it for commercial or illegal purposes, or attempt to reverse-engineer or interfere with Website functionality. We reserve the right to modify or remove Website Content at any time without notice.

By submitting any content (such as reviews, photos, or comments) to our Website, you grant Scentihome a perpetual, irrevocable, and royalty-free license to use, reproduce, modify, and distribute your content for any purpose.
You confirm that your submitted content does not violate any laws or third-party rights and does not contain false, misleading, or offensive material.
Scentihome reserves the right to remove or edit any user-generated content at our discretion.

Scentihome makes no guarantees regarding the accuracy, reliability, or availability of Website information, uninterrupted or error-free operation of the Website, or the absence of viruses or harmful components.
To the fullest extent permitted by law, Scentihome is not liable for any indirect, special, incidental, or punitive damages related to your use of the Website or Products.
This limitation does not apply in states where such disclaimers are restricted, such as New Jersey.

All disputes arising from your use of the Website, purchase of Products, or any related matter must be resolved through binding arbitration in Los Angeles, California, USA.
Before filing for arbitration, please contact us at support@scentihome.com to attempt an informal resolution. If unsuccessful, arbitration will proceed under the rules of the American Arbitration Association (AAA).
Certain claims, such as intellectual property disputes and injunctive relief cases, are not subject to arbitration and may be resolved in court.
By agreeing to these Terms, you waive the right to participate in any class-action lawsuit against Scentihome.
You may opt out of arbitration within 30 days of your first purchase by emailing your request to support@scentihome.com. If you do not opt out, arbitration is mandatory.

The Website may contain third-party links, such as affiliate websites or external ads. Scentihome is not responsible for the content, privacy policies, or security of external sites.
By using the Website, you agree to our Privacy Policy, which outlines how we collect, store, and use your personal information.

By clicking “Submit,” “Place Order,” or similar buttons, you:
Agree to these Terms and Conditions Consent to electronic communications from Scentihome, including transactional emails and SMS notifications

Sales tax is calculated based on your shipping address and applicable state/local laws.
California residents should be aware of Proposition 65, which requires warnings about products that may contain chemicals known to cause cancer or reproductive harm.
For more details, visit www.P65Warnings.ca.gov.

These Terms constitute the entire agreement between you and Scentihome. If any provision is deemed unenforceable, the remaining Terms will still apply.

By subscribing to Scentihome’s SMS marketing, you agree to receive recurring messages about orders, promotions, and reviews. Message frequency may vary, and standard rates may apply.
To unsubscribe, reply STOP to any message. For help, reply HELP or contact support@scentihome.com.

Scentihome reserves the right to update these Terms at any time. Continued use of the Website after modifications constitutes acceptance of the revised Terms.
For any questions, concerns, or legal inquiries, please contact us at support@scentihome.com.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HongKong.